GoPro Hero2 Firmware Fix Without Protune

Make sure the camera battery is fully charged.

  1. I have followed this procedure without any problems with my Hero2, but I will not be responsible if this turns your gopro into a brick.
  2. Download the older April 2012 firmware file (this is the same firmware I used successfully on my Hero2 that had been upgraded to the freezing protune firmware)
  3. Copy the firmware file to your gopro SD card.
  4. Insert the SD card into the camera.
  5. Hold the “shutter” button while turning the camera on.
  6. Release the shutter button. Press and release the power button. A prompt will appear to “press 1″. Press and release the power button. A prompt will appear to “press 2″. Press and release the power button.
  7. The camera will install the update and turn itself off.
  8. The protune option will no longer be available, but neither will the freezing.




  1. Jason
    November 18th, 2012 at 19:26 | #1

    Any luck on this fix after the factory reset? Can you share that set up steps so users can do it on their Hero3. I’ve had many issues with both Hero 3′s I’ve got in my hands.


  2. Derik
    November 28th, 2012 at 06:01 | #2

    today i updated a friends Hero 3 and everything was working fine. i went to update my hero 3 and when the update started installing on the camera i noticed that the LCD touch screen on the back was wigging out. it had a lot of different colors and lines so i removed the screen and went to removed the battery. after removing the battery i went to turn my Hero 3 back on after putting the battery back in and no my Hero 3 doesnt do anything. no lights no sounds. NO NOTHING. im wondering if when the firmware was installing and i removed the battery it locked the gopro. if anyone knows of anyways to fix this please let me know.

  3. November 28th, 2012 at 10:10 | #3

    when updating the firmware on any device … it is important to not lose power during the update. Because the main operating system itself is being replaced and if that process is interrupted… then it is equivalent to an electronic lobotomy. The device may no longer be able to operate and has no ability to function or re-apply another firmware update. This is also known as bricking your device… effectively turning a complex electronic device into a brick. Hopefully, this did not happen to you. If not, you should be able to remove the battery to reset the device.

  4. Donato
    November 28th, 2012 at 15:12 | #4

    Would this work for the Hero3? I received it last week and the video freezes when I try to playback. Sound is good but no movement on video, it is like a picture with sound. Camera sometimes freezes when I press the buttons too. Thanks.

  5. November 28th, 2012 at 16:05 | #5

    This firmware is strictly for the Hero2.
    The hero3 black max resolution video is pretty big for playback on just any computer.
    You need a serious machine with impressive specs to playback the max res. hero3 videos.

  6. Steve
    December 4th, 2012 at 04:18 | #6

    Hi, Thanks for the article on how to do this.

    I tried with my frozen go pro hd 2 but when i hold down the shutter and power up it just displays the video icon then does nothing.

    Any tips?



  7. Steve
    December 4th, 2012 at 12:14 | #7

    Ignore that last comment. I tried it again after deleting everything off my card because it froze when i had a few videos on it.

    Did the update and now everything works perfect. Thanks for doing the tutorial on this


  8. Merv
    December 7th, 2012 at 09:22 | #8

    Unfortunately it appears to me that without ProTune the WiFi phone app won’t work. I need to use the app so this is not really a fix for my freezing problem. Any ideas ??

  9. Vic
    January 20th, 2013 at 12:22 | #9

    i managed to downgrade the version but it seems i cannot access the settings. So i re-installed the version, turned on the protune, but i did not change the date(01/01/11).. and it somehow seems to be working fine..

  10. Wes
    January 26th, 2013 at 17:44 | #10

    Mine will not work. It freezes too fast. Any other options?

  11. April 21st, 2013 at 03:26 | #11

    Ive started the process as above and got press 3 ? ive pressed the on off button but nothing

  12. brandon
    May 31st, 2013 at 00:36 | #12

    please help. im having the same problem as paul. when i click “press 2″ it goes to press 3 and wont do anything. can you please help

  13. May 31st, 2013 at 09:22 | #13

    I have not experienced this… the procedure is for reversing the firmware of a Hero2.

  14. Slim
    June 23rd, 2013 at 09:58 | #14

    Hi, Im trying to do this, but whenever press and hold shutter along with power button, I get the video icon upon releasing the shutter button. Can you provide any helo with this?

  15. PaulH
    July 2nd, 2014 at 08:42 | #15

    I have the freezing problem almost from since buying both GoPro’s in 2012. I own 2x of them and one freezes more than the other randomly but I’ve had freezing problem on both whilst filming. I use quality memory cards – SanDisk class 10 Extreme 32Gb cards. Both GoPro’s have the latest firmware installed. As my GoPro’s are out of warranty and the shop I bought them from went out of business during the warranty period I wasn’t able to do much and I certainly can do nothing now in terms of warranty replacement so I might give this fix a try.

    I have a question before I try it though? I have also purchased 2x WiFi BacPacs. I’m assuming with going back to an older firmware my GoPro will no longer be able to use the WiFi BacPac?

  16. July 7th, 2014 at 13:03 | #16

    I don’t have the wifi bacpac so I can’t confirm, but I’m pretty sure they won’t work anymore with the firmware downgrade. You can always update back to the latest firmware if you like, but the freezing will eventually recur.

  17. john
    June 26th, 2015 at 19:32 | #17

    tried the steps and used the recommended firmware on this page.
    Im staring at a gopro scn that shows an arrow pointing down, and v312 with all of the lights flashing red….
    Ive reformmated 3 different sd cards and followed the steps with the same result.

    anyone know how to do a factory reset to over ride this??

  18. June 27th, 2015 at 13:08 | #18

    @john… try this link from the gopro website. I haven’t tried it but it looks like it might be useful.

  19. tc
    January 11th, 2016 at 00:35 | #19

    Hey guys!

    Finally I found a fix for my useless gopro!! I ran into the same “Press 3″ issue as stated above, dig a bit more digging online and found that if once you get to the “press one” screen you do a double click of the power button it should install the firmware just fine!!!

    One snag that I did not see mentioned here though is that I cannot access the settings anymore. When i click over to the wrench icon it does a triple beep and cycles me back to the video option.

    Any thoughts?

  20. January 11th, 2016 at 09:43 | #20

    Sorry, I have not experienced that problem. I simply leave my gopro alone with the principle… If it ain’t broke, don’t fix it.

  21. Petros Leivadas
    November 30th, 2016 at 06:19 | #21

    Hello there ! I have a gopro Hd 2 I tryed to upgrade it from v222 to v312 and hell broke loose !Camera is freezing after 7-15 seconds any idea ? I believe its bricked…

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